Effective Date: February 3, 2026
Erasely AI ("we," "us," or "our") provides data erasure services, personal information reporting, and data monitoring tools. This Privacy Policy describes:
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our Services.
We collect information that you provide when you:
When you use our Services, we automatically collect:
When you use our Services to monitor, report on, or request erasure of personal information belonging to third parties:
Important: You must have proper consent and legal authority for any third-party data you submit. Erasely AI assumes you have obtained necessary permissions and will not be liable for unauthorized data processing on your part.
Our Face Monitoring service collects biometric identifiers and biometric information. Specifically, when you use that service we collect:
Biometric data is collected only with your express written consent, given as an affirmative action before any photograph is processed. It is never sold, leased, traded or otherwise profited from, and it is never used to train facial recognition models.
Biometric data has its own policy. Because several laws — including the Illinois Biometric Information Privacy Act — impose specific notice, consent and destruction requirements, we maintain a separate Biometric Data Policy covering exactly what we collect, who it is disclosed to, and the schedule on which it is destroyed. Please read it before using Face Monitoring. Where that policy and this one differ on biometric data, that policy controls.
We process your personal data based on:
We do not sell your personal information. We share your information only in the following circumstances:
We share information with trusted third-party service providers who assist us in:
These providers are contractually obligated to protect your data and use it only for specified purposes.
We may disclose your information if required to:
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change and provide options regarding your data.
We may share your information with other parties when you explicitly consent to such sharing.
We retain your personal information for as long as necessary to:
| Data Type | Retention Period |
|---|---|
| Account Information | Duration of account + 30 days after deletion |
| Service Request Data | Duration of service + 1 year for records |
| Payment Records | 7 years (legal/tax requirements) |
| Support Communications | 3 years after last interaction |
| Analytics Data | 26 months (anonymized after 14 months) |
| Marketing Communications | Until you opt out + 30 days |
| Uploaded Face Photograph & Face Template | Destroyed within 30 days of deleting the alert, withdrawing consent, or closing your account |
| Face Thumbnails From Search Results | Destroyed within 90 days of the match being found, or immediately with the parent alert |
| Biometric Data On A Dormant Alert | Destroyed within 1 year of the last time that alert was searched |
The biometric rows above are set out in full, including how destruction is carried out, in our Biometric Data Policy.
When data is no longer needed, we securely delete or anonymize it. You may request earlier deletion by contacting us (see Section 10).
We implement industry-standard security measures to protect your information, including:
However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
Depending on your location, you may have the following rights regarding your personal information:
If you are in the European Economic Area (EEA), you also have the right to:
California residents have the right to:
To exercise any of these rights, please contact us at Contact@Erasely.AI. We will respond to your request within 30 days (or as required by applicable law). We may need to verify your identity before processing your request.
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for site functionality, security, and account access | Session / Up to 50 days |
| Performance Cookies | Analyze site usage and improve performance | Up to 26 months |
| Functionality Cookies | Remember your preferences and settings | Up to 12 months |
| Marketing Cookies | Track conversions and deliver relevant ads | Up to 13 months |
You can control cookies through your browser settings. Note that disabling essential cookies may affect site functionality. Most browsers allow you to:
Learn more about cookie management: AboutCookies.org
Our Services may contain links to third-party websites, platforms, or services not operated by Erasely AI. We are not responsible for the privacy practices of these third parties.
When you access third-party links, their privacy policies apply. We encourage you to review their privacy policies before providing any personal information.
Similarly, when we submit data erasure requests on your behalf to third-party platforms and data brokers, those entities have their own privacy practices and response procedures.
Our Services are not intended for individuals under the age of 18 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children.
If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.
If you believe we have collected information from a child, please contact us immediately at Contact@Erasely.AI.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.
When we transfer data internationally, we implement appropriate safeguards, including:
For EEA residents: Your data may be transferred to the United States or other countries. We ensure adequate protection through approved transfer mechanisms.
This section provides additional information for California residents under the California Consumer Privacy Act (CCPA).
In the past 12 months, we have collected the following categories:
We use this information for purposes described in Section 3 of this policy.
We do not sell personal information as defined by CCPA. We do not share personal information with third parties for their own marketing purposes.
California residents can exercise their rights by emailing Contact@Erasely.AI or calling our support line. We will not discriminate against you for exercising your CCPA rights.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
When we make material changes, we will notify you by:
We encourage you to review this Privacy Policy periodically. Your continued use of our Services after changes become effective constitutes acceptance of the updated policy.
